Scalehouse Operators assist in maintaining day-to-day operations and administrative duties associated with scale operation and are often the first point of contact with customers, drivers, vendors, and visitors. A positive go-getter mentality, along with administrative skills is crucial in this position. The ideal candidate takes great pride in their work and has the ability to build strong relationships with our customers and get along with coworkers at all levels of the organization. 

Responsibilities consist of, but not limited to:

• Comply with all industry safety rules, procedures and applicable government regulations.
• Produce accurate computer printed scale tickets for trucks.
• Assist customers with purchase decisions.
• Respond to customer questions and telephone calls.
• Assist loaders and haulers when needed.
• Maintain cash, COD records and daily reports.
• Miscellaneous office work and scale/scale house maintenance.
• Assure correct weight and correct product out of pit.
• Provide aggregate dispatch and customer service.
• Assist with Quarry Manager with QC duties.

Qualities of the Ideal Candidate:

• Go-Getter mentality is a must!
• Customer service experience is a plus!
• Previous experience in the construction/aggregate industry is a plus!
• Good understanding of computers and simple math, such as addition, subtraction, and division.
• Detail-oriented and accurate data entry skills
• Ability to work with minimal supervision while always having a team-mentality
• Excellent verbal and written communication skills
• Problem-solving skills
• Organizational skills
• Ability to handle and perform under pressure from multiple demands

SRM Concrete (Smyrna Ready Mix) is a family-owned, values-driven leader in the ready mix concrete industry. Founded in 1999 with a single plant in Smyrna, Tennessee, we’ve grown to over 600 locations nationwide by focusing on quality, integrity, and service. Our mission is to serve our customers, our communities, and our team members with excellence—every load, every day.

• Growth & Advancement: Be part of a rapidly expanding company that believes in promoting from within. We offer real opportunities for you to build a long-term career and advance your skills, no matter where you start.
• Competitive Compensation: Earn industry-leading pay, with overtime opportunities, annual raises, and eligibility for bonuses. Our steady workload ensures reliable income for our team members.
• Exceptional Benefits: Take advantage of low-cost medical, dental, vision, short-term and long-term disability, and life insurance. We also offer paid holidays, PTO/vacation, a 401k with a $100 weekly match, family days, and more!
• Consistent, Reliable Work: At SRM Concrete, you can count on steady hours and dependable work. We value team members who are dedicated and ready to go the extra mile.
• Team Culture: At SRM Concrete, we value hard work, respect, and teamwork. We support each other, recognize a job well done, and believe in doing what’s right—on the job and in the community. You’ll find a straightforward, dependable environment where every team member matters.